Privacy policy

We take the protection and respect of the privacy of our website users seriously and take the necessary steps to ensure this. We are therefore committed to respecting the privacy of the personal information we collect as described below. This Privacy Policy tells our users what personal information we collect about them, how we use that information, how we collect it, how they can object to the collection, and what security measures we take to protect their personal information.


 We collect the following information:


Last name, first name, postal address, postal code, e-mail address, telephone number.


The personal information we collect is collected through the collection methods described below, in the “Forms and Collection Methods” section and in the following sections.

Forms and Methods of Collection

Your personal information is collected through the following methods:


Website Registration Form and Order Form.


We use the information collected for the following purposes:


Order tracking, promotional offers and statistics.

Log Files and Cookies

We collect certain information through log files and cookies. This is mainly the following information:


IP address, operating system, time and day of connection.

Right of objection, access and withdrawal

We undertake to offer you the right to object to and withdraw your personal information. The right to object is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection. The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list. We undertake to recognise the right of access and rectification of the persons concerned who wish to consult, modify or delete information concerning them. In order to exercise these rights, you can contact us and send us a notice stating your objection to the use of your personal information for purposes that are not appropriate to you.


The personal information we collect is kept in a secure environment. Those working for us are required to respect the confidentiality of your information.


To ensure the security of your personal information, we use the following measures:


SSL (secure sockets layer) protocol, SET (secure electronic transaction) protocol, access management – authorised person, access management – data subject, network monitoring software, computer backup, digital certificate development, login/password and firewalls.

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.


We are committed to complying with the legislative provisions set out in :


Act respecting the protection of personal information in the private sector RLRQ c P-39.1.