Benefits / terms and conditions

Warranty

Products distributed by EVO™ Home Finishing are guaranteed against defect and non-conformity. As the manufacturer cannot control compliance with application methods and circumstances of use, this warranty covers only the quality of the products. In case of non-conformity, EVO™ Home Finishing will replace the proven defective item.

Order processing and delivery costs

  • We deliver your purchases anywhere in Canada and the United States!
  • All online orders are shipped the next day and no later than the third business day following the date of your order;
  • If an ordered item is out of stock, we will contact you to inform you about it. If the delay is not convenient for you, we will proceed to a refund;
  • We use Canada Post’s “Expedited Parcel Service” and shipping charges apply according to the rate table below. Delivery times are approximately 2 to 3 days, but may be longer outside the province of Quebec;
  • All orders from Quebec and Ontario over $100 as well as those over $150 from the rest of Canada will be delivered free of charge. For orders under these amounts, a small shipping charge will be applied according to the rate schedule below, with some exceptions*. For the United States, please refer to the rates below.

 

Quebec & Ontario :

 

$0 to $99,99 CAD : $9,95 CAD

$100 CAD & + : Free

 

Elsewhere in Canada* :

 

$0 to $149,99 CAD : $14,95 CAD

$150 CAD & +: Free

 

* : Excluding Northwest Territories, Yukon, Nunavut, Newfoundland and Labrador. Excluding LTL delivery.

 

United States** :

 

$0 to $49,99 USD : $39,95 USD

$50 to $99,99 USD : $14,95 USD

$100 to $149,99 USD : $8,95 USD

$150 USD & + : Free

 

** : Excluding Alaska, Hawaii, Oahu and Puerto Rico. Excluding LTL delivery.

 

Contact us for more information.

Price policy

  • Our prices do not include sales taxes, they will be applied at checkout according to the respective rate and delivery address;
  • If you have a provincial tax exemption, it is your responsibility to claim the tax from the relevant government;
  • Our prices are in Canadian dollars;
  • No packaging and handling fees are added to our rates.

Cancellations and Returns

  • If a product does not match the description or does not suit your expectations, we accept returns without charge within 30 days of reception of your order.  
  • When we receive the product, a refund will be applied. 
  • The item must be in its original condition and packaging must not have been opened.   
  • We will cover the shipping costs for the return, but we do not refund the initial shipping costs when you first ordered.  
  • Before returning a product, you must contact us for a return number (RMA).
  • Liquidation products, along with custom colored products, constitute a final sale and are exempt from the above cancellation and return policy.  
  • No return, exchange or refund is granted for special orders.

Payment Methods

Paypal, Master Card, Visa, American Express and eTransfert (on request)